ProvenExpert shows you:

  • How to confidently handle critical feedback and why criticism, coupled with a professional response, has a positive impact on your image
  • What experiences others have had with proactive reputation marketing
  • Where do critical voices end and where do insults and vituperative criticism begin - and how can you classify this legally?


Date: July 13th 2023, 5.00–5.30 (CEST)

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How to… Fix Bad Reviews

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Negative reviews can hurt. But they won't ruin your business - if you react correctly!
There it is, the punch in the gut: "Not reliable" or "Hands off" is written in the online review. Reputation is gone, you think? Don't panic, it's not. On the contrary: now you have the full attention - potential customers want to know how you deal with criticism. In fact, a negative review or two is actually good for your credibility. 68% of all Internet users trust online reviews more when they see negative customer testimonials alongside positive ones.

But how do you react confidently to negative reviews?

Curious? Click here for all events and webinars by and with ProvenExpert

Do you already know our 1st aid kit against negative reviews?

There it is, the first bad review about your performance or company. "Not reliable" or "hands off" is written in the online review. The reputation is gone, you think? On the contrary: Now you have the full attention - potential customers want to know how you deal with criticism. In fact, a negative review or two is actually good for your credibility: 68% of all Internet users trust online reviews more when they see negative customer testimonials alongside positive ones. 

Here's the ultimate first aid kit for self-employed professionals and businesses of all sizes - get the ProvenExpert kit delivered straight to your inbox now.

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FAQ'S

What is ProvenExpert?

We are a review marketing tool, empowering businesses like yours to better manage and promote their reputation online to drive sales. With a Free 30 Day Trial, no credit card required, you can:

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Set up Google Stars so that potential customers can see your rating immediately in Google search results and click your website more often, which leads to a better ranking. 
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Implement the PRO Seal floating on the edge of your homepage so potential customers see your up-to-date positive reviews immediately on your website.
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Collect all reviews in one place – add sources like Google, Yelp and Facebook to your ProvenExpert profile, so customers can see your reviews in one place.

Any questions?

On our FAQ page you will find answers to and tutorial videos for your questions.

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